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The Elms Hotel & Spa, a Destination by Hyatt Hotel | Hotel in Excelsior Springs

| 8.6 (1005 Reviews) |  1 Bathroom  Stay&Play
Excelsior Springs Hotel | The Elms Hotel & Spa, a Destination by Hyatt Hotel

Hotel in Excelsior Springs

Hotel with 2 hot tubs, near Hall of Waters and Cultural Museum
Along with a full-service spa, this smoke-free hotel has an indoor pool and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Additionally, a restaurant, 2 bars/lounges, and a 24-hour fitness center are onsite.
The Elms Hotel & Spa, a Destination by Hyatt Hotel offers 153 accommodations with iPod docking stations and safes. Beds feature down comforters. 42-inch LCD televisions come with cable channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Excelsior Springs hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.


2 hot tubs are on site along with an indoor pool and an outdoor pool. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Unique Amenities

  • Air Conditioner
  • Parking
  • Pool
  • TV
  • Wheelchair Accessible
  • Balcony/Terrace
  • Accessibility
  • Security/Safety
  • Business Services
  • Bedding/Linens
  • Wellness Facilities
  • Spa
  • Fireplace/Heating
  • Restaurant
  • Bar
  • Toiletries
  • Guest Services
  • Entertainment
  • Breakfast
  • Barbecue/Outdoor Cooking
  • Child Friendly
  • Hot Tub
  • Internet
  • Kitchen
  • Laundry
 
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Policies

Check-in Check-in start time: 4:00 pm; check-in end time: anytime express check-in available
Check-out Check-out before noon express check-out available
Payment Policy Fee for full breakfast: approximately usd 10 to 30 for adults, and usd 10 to 30 for children pet fee: usd 100 per accommodation (varies based on length of stay) service animals are exempt from fees rollaway bed fee: usd 20.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy Children are welcome. kids stay free! up to 3 children 12 years old and younger stay free when using existing bedding. rollaway/extra beds are available for usd 20.0 per day. free cribs (infant beds)!
Pet Policy Pets allowed for an extra charge of usd 100 per accommodation (varies based on length of stay) service animals are welcome, and are exempt from fees up to 75 lbs per pet
Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
 
401 Regent St, Excelsior Springs, 64024, USA

What Our Guests say 500 + Reviews

Sep 12, 2025 11:58:18 PM
Summary: Wonderful spa! Hotel not so much. I was expecting a 4 star Hyatt. But it is more like 2 stars. Restaurants had kimited menus and poor food. I sent mine back. The bed was uncomfortable and had the worst quality of bedding!!
Brenda Brenda
Sep 3, 2025 05:33:47 PM
Summary: Relaxing nights rest. Meal and wine at the 3 owls
Mike Mike
Sep 3, 2025 07:18:56 AM
Summary: Nearly everything about my stay was perfect. The bed was comfortable, the food in the restaurant was incredible, the paranormal tour was a lot of fun, if maybe a little too expensive, and the service was fantastic. The only, extremely minor, issue was that the room was a little small, a tiny bit outdated, and didn't have a mini-fridge
Aug 30, 2025 02:37:12 AM
Summary: We love this hotel and would highly recommend it!
Kristen Kristen
Aug 4, 2025 12:40:00 AM
Summary: Since I’m terrified of the paranormal and there was nothing in the description or explanations on hotels.com to outline/detail the paranormal activity along with nightly paranormal tours, I booked and had to pay ahead as required by this hotel. Had I not paid ahead, once I knew about the paranormal activity, I would have skeedaddled! It made me very anxious and uncomfortable and despite the beautiful spa, I won’t be staying at The Elms again!
Karen Karen
Jul 31, 2025 12:29:56 AM
Summary: Always a wonderful stay! One of our favorite places!!!
Jill Jill
Jul 23, 2025 05:24:53 AM
Summary: We had an amazing time! Stunning property and the ghost tour is a must!
Jennifer Jennifer
Jul 15, 2025 12:28:53 AM
Summary: Honestly this hotel is not for families at all. Breakfast is available but NOT included. Our dinner took 45 minutes to get to us and when it did arrive my roasted carrots were dry and raw. Also never been to a restaurant that has a bread plate in the table but doesn’t serve bread.
Kristine Kristine
Jul 2, 2025 06:52:44 AM
Summary: Always enjoy our stays at the Elms
Shirley Shirley
Jun 17, 2025 07:50:00 AM
Summary: Beautiful property and well kept. The room was wonderfu
Leah Leah

FAQ's

Is this Excelsior Springs hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Excelsior Springs hotel have a swimming pool?

Yes, this Excelsior Springs hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Excelsior Springs hotel?

Best-rates for the Excelsior Springs hotel starts from $169 per night with includes Barbecue/Outdoor Cooking, Internet, Air Conditioner, Balcony/Terrace, Bedding/Linens, Child Friendly, TV, Wellness Facilities, Spa, Fireplace/Heating, Bar, Toiletries, Entertainment, Parking, Wheelchair Accessible, Restaurant, Guest Services, Hot Tub, Kitchen, Laundry, Pool, Accessibility, Security/Safety, Business Services, Breakfast StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Excelsior Springs hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Excelsior Springs hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Excelsior Springs hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Excelsior Springs hotel?

Based on the information reported by the owner or manager, the Excelsior Springs hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Excelsior Springs hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Excelsior Springs hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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